The head office and full facilities of UK Truck and Plant Group are based in central Bedford- including our workshops and lorry parking. Just off the M1, Junction 13, our large 7-acre site is accessible for all vehicle types and clients.
We are proud to announce that we have been awarded an IRTE Workshop Accreditation, proving we are of the highest standards within the industry. This means we have been recognised for our excellent premises, equipment, staff and documentation (plus plenty more)!
We have also been SMAS certified and SSIP accredited, meaning we have an audited health and safety policy, risk assessment system and a dedicated health and safety advisor- demonstrating that our offices and workshops are completely safe for customers and staff.
We have also attained the certification for the Quality Management System, ISO 9001:2015, a requirement for companies to show customers that you're committed to quality products and services. Our business was audited and passed- proving we are all about customer satisfaction.
Unlike many suppliers, we are available 7 days a week.
Our workshops are open all day Saturday and by appointment on Sundays , as well as attending to work overnight in the week too (by appointment).
Technical support for drivers in the event of a breakdown or query is available daily between 05:00-21:00 via phone (WhatsApp if a picture needs to be sent), text or email. This will be referred through to the workshop directly, allowing you to speak to a knowledgeable member of staff.
The on-site mechanics are contactable throughout the day via mobile.
Language support is also available at our depot:
Free use of our online portal for accessing copy documentation and viewing planners for each specific vehicle, along with PDF documents for all works undertaken/carried out throughout the duration of the contract. DVSA Earned Recognition system, where documents can be automatically uploaded in exchange for Earned Recognition Scheme inclusion to remove roadside check requirements.
To demonstrate the confidence we have in providing the services you require, below is the list of plant and equipment available at our premises and on-board our mobile fleet vehicles:
The following diagnostic equipment is available for use across our customers' fleets:
The desired KPI (Key Performance Indicator) for MOT pass rate on Large Commerical Vehicles is 95%. There is no KPI set for the MOT Pass rate on Light Commercial Vehicles.
UK Truck & Plant Group
Ampthill Road, Bedford, MK42 9JJ, United Kingdom
Copyright © 2018 UK Truck & Plant Group Ltd
The Transport Yard, Ampthill Road,Bedford.MK42 9JJ